INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product shown in the photos?

Yes. Each listing shows the product you will receive. Small differences in colour may occur because screens and lighting display colours differently. Please check the product description, measurements and selected colour before ordering.

Where does Bespecta deliver?

We deliver across the United Arab Emirates. Shipping is free within the UAE. The available delivery details are shown during checkout, and we will contact you if your order needs any clarification.

What payment methods can I use?

The payment options available for your order are displayed securely at checkout. These may include major payment cards and Cash on Delivery, depending on your order and delivery location.

How do I request a return or refund?

Please review our Return & Refund Policy, then contact us at contact@bespecta.com or WhatsApp +971 54 364 3033 with your order number and the reason for your request. Our team will guide you through the next steps.

Does Bespecta have a walk-in store?

Bespecta is a UAE-based online eyewear store and does not currently operate a walk-in retail location. For product or order assistance, contact us at contact@bespecta.com or WhatsApp +971 54 364 3033.

UAE ONLINE CUSTOMER SUPPORT

CONTACT BESPECTA

Bespecta is an online eyewear store and does not have a walk-in location. Email contact@bespecta.com or call/WhatsApp +971 54 364 3033, or send your question using the form below.